Terms of service

Welcome to Pippin Scents 🌿

By placing an order through our website, you agree to the following terms:

1. Products
All our wax melts and home fragrance products are hand-poured in small batches. Variations in colour, shape, or scent strength may occur — that’s part of the handmade charm!

2. Pricing and Payment
All prices are shown in GBP (£). Payment is taken at the time of ordering via our secure checkout.

3. Shipping
We currently ship to the United Kingdom only. Full details can be found in our Shipping Policy.

4. Refunds and Returns
Due to the nature of our products, we cannot accept returns once items have been opened. Please see our Refund Policy for more information.

5. Damaged or Missing Orders
If your order arrives damaged or goes missing, please contact us within 7 days at pippinscents@gmail.com and we’ll do our best to resolve it quickly.

6. Intellectual Property
All content on this website — including text, images, and designs — is the property of Pippin Scents and may not be used without written permission.

7. Updates to These Terms
We may update these Terms from time to time. Any changes will appear on this page, and continued use of our site means you accept them.